Terms of Service
Effective Date: 09 December 2025
Welcome to Total Booze. By using our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before ordering.
⸻
1. Use of Our Service
- You must be eighteen or older to purchase or receive alcohol.
- You agree to provide accurate and complete information when placing an order.
- You are responsible for keeping your account details safe and secure.
- You agree to comply with all laws relating to the purchase, possession, and consumption of alcohol in your jurisdiction.
⸻
2. Ordering and Payment
- All orders must be placed and paid for online through our secure payment system.
- Payments are processed in United States Dollars (USD).
- We accept debit and credit cards. Cash on delivery is not available.
- Once an order is confirmed, it cannot be cancelled or refunded unless permitted under these terms or required by law.
- Prices displayed may include taxes, delivery fees, and other applicable charges depending on the location of service.
- Free delivery applies only to orders of one hundred dollars or more. Orders below this amount will include a delivery fee.
⸻
3. Delivery and Age Verification
- Delivery times are estimates and normally range from thirty to sixty minutes. Times may vary due to traffic, weather, or high demand.
- A person eighteen or older must be present to receive the order and must provide valid government issued photo ID.
- If no eligible person is available or ID cannot be verified, delivery will not be completed and a return or restocking fee may apply.
- Alcohol cannot be left unattended under any circumstances.
⸻
4. Refunds and Replacements
All sales are final once delivered.
Refunds or replacements may be issued only in the following cases.
- An incorrect item was delivered due to our error.
- A product arrived damaged or defective.
- All refund decisions are made at the discretion of management and will be processed to the original payment method.
We do not offer refunds for:
- Failure to meet age verification requirements.
- Incorrect delivery information provided by the customer.
- Change of mind after the order is confirmed.
- Items opened or consumed after delivery.
⸻
5. Product Availability and Sourcing
- Stock levels may vary and all items are subject to availability.
- If an item is out of stock, we will contact you with the closest alternative.
- If you cannot find a product on our website, please message us through the website chat or email totalbooze@gmail.com. We will try our best to source it for you.
⸻
6. Prohibited Conduct
You agree not to:
- Engage in fraudulent activity including false orders, chargebacks without cause, or misuse of payment methods.
- Interfere with the operation or security of our website.
- Use the service for any unlawful purpose, including supplying alcohol to minors.
⸻
7. Intellectual Property
All logos, branding, images, text, and content on the Total Booze website are the property of Total Booze LLC and may not be copied, reproduced, or used without written consent.
⸻
8. Copyright and Brand Use
- All product names, logos, bottle designs, and other trademarks displayed on our website remain the property of their respective owners.
- Total Booze LLC does not claim ownership of any third party brand or trademark.
- Any use of brand names or images is for descriptive and informational purposes only to help customers identify products.
- If any brand owner or rights holder believes that content on our website infringes their copyright or trademark, they may contact us at totalbooze@gmail.com and request removal.
- We will review all requests promptly and remove any material that may violate intellectual property rights.
⸻
9. Limitation of Liability
- Total Booze LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the website or delivery service.
- Our maximum liability for any claim relating to an order will not exceed the amount paid for that specific order.
- We are not responsible for delays caused by weather, traffic, emergencies, or other factors outside our control.
⸻
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the website or service after changes are posted means you accept the updated terms.
⸻
11. Contact Us
If you have any questions about these Terms of Service, please contact us.
Total Booze LLC
Email: totalbooze@gmail.com
Website chat available for quick responses
Welcome to Total Booze. By using our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before ordering.
⸻
1. Use of Our Service
- You must be eighteen or older to purchase or receive alcohol.
- You agree to provide accurate and complete information when placing an order.
- You are responsible for keeping your account details safe and secure.
- You agree to comply with all laws relating to the purchase, possession, and consumption of alcohol in your jurisdiction.
⸻
2. Ordering and Payment
- All orders must be placed and paid for online through our secure payment system.
- Payments are processed in United States Dollars (USD).
- We accept debit and credit cards. Cash on delivery is not available.
- Once an order is confirmed, it cannot be cancelled or refunded unless permitted under these terms or required by law.
- Prices displayed may include taxes, delivery fees, and other applicable charges depending on the location of service.
- Free delivery applies only to orders of one hundred dollars or more. Orders below this amount will include a delivery fee.
⸻
3. Delivery and Age Verification
- Delivery times are estimates and normally range from thirty to sixty minutes. Times may vary due to traffic, weather, or high demand.
- A person eighteen or older must be present to receive the order and must provide valid government issued photo ID.
- If no eligible person is available or ID cannot be verified, delivery will not be completed and a return or restocking fee may apply.
- Alcohol cannot be left unattended under any circumstances.
⸻
4. Refunds and Replacements
All sales are final once delivered.
Refunds or replacements may be issued only in the following cases.
- An incorrect item was delivered due to our error.
- A product arrived damaged or defective.
- All refund decisions are made at the discretion of management and will be processed to the original payment method.
We do not offer refunds for:
- Failure to meet age verification requirements.
- Incorrect delivery information provided by the customer.
- Change of mind after the order is confirmed.
- Items opened or consumed after delivery.
⸻
5. Product Availability and Sourcing
- Stock levels may vary and all items are subject to availability.
- If an item is out of stock, we will contact you with the closest alternative.
- If you cannot find a product on our website, please message us through the website chat or email totalbooze@gmail.com. We will try our best to source it for you.
⸻
6. Prohibited Conduct
You agree not to:
- Engage in fraudulent activity including false orders, chargebacks without cause, or misuse of payment methods.
- Interfere with the operation or security of our website.
- Use the service for any unlawful purpose, including supplying alcohol to minors.
⸻
7. Intellectual Property
All logos, branding, images, text, and content on the Total Booze website are the property of Total Booze LLC and may not be copied, reproduced, or used without written consent.
⸻
8. Copyright and Brand Use
- All product names, logos, bottle designs, and other trademarks displayed on our website remain the property of their respective owners.
- Total Booze LLC does not claim ownership of any third party brand or trademark.
- Any use of brand names or images is for descriptive and informational purposes only to help customers identify products.
- If any brand owner or rights holder believes that content on our website infringes their copyright or trademark, they may contact us at totalbooze@gmail.com and request removal.
- We will review all requests promptly and remove any material that may violate intellectual property rights.
⸻
9. Limitation of Liability
- Total Booze LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the website or delivery service.
- Our maximum liability for any claim relating to an order will not exceed the amount paid for that specific order.
- We are not responsible for delays caused by weather, traffic, emergencies, or other factors outside our control.
⸻
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the website or service after changes are posted means you accept the updated terms.
⸻
11. Contact Us
If you have any questions about these Terms of Service, please contact us.
Total Booze LLC
Email: totalbooze@gmail.com
Website chat available for quick responses